What should I do if there is a problem with the machine during the warranty period?
If there is any problem with the machine, we will provide spare parts free of charge during warranty period. At the same time, we can solve them by telephone or e-mail.
When get the machine, I don't know how to install and use it. What should I do?
We can talk by phone, Skype or email. Installation and operational videos will also be provided.
Are you a Factory or Trading company?
We're a professional manufacturer with export license.
How long is the delivery time?
For standard machines, it would be 7-10 workdays; For non-standard machines and customized machines according to client s specific requirements, it would be 20 to 30 workdays.
I knew nothing about this machine, what kind of machine i should choose?
Very easy to choose. Just tell us what you want to do by using laser machine, then let us give you perfect solutions and suggestions.
2)The size of your material.
3)You want to engrave or cut? If cut, what's the cutting thickness?